Phrozen GO Privacy Policy

Phrozen Tech Co., Ltd. (the “Company” or “We”, the service provider of Phrozen GO), takes your personal privacy seriously and duly complies with the relevant privacy and personal data protection laws and regulations. Our Privacy and Personal Data Protection Policy (the “Policy”), which explains what personal data we collect and how such data is used, as well as other important matters related to your privacy, is set out below:

Collection of Personal Data

  1. When you register as a member of Phrozen GO (the “App”), you hereby agree that we could collect your information, including, but not limited to, email address, name, gender, date of birth, contact number, place of residence, contact address, backup email address, occupation.
  2. If you connect your account via Facebook or other services (“Third Party Service”), you have agreed to us collecting your personal verification data and other data that may be accessible from your Third Party Service account, including your name, profile photos, country, email address, date of birth, gender, names of friends, other personal pictures, and social network. We may verify whether your data matches those collected from such Third Party Service and will store and use such data pursuant to the Policy.
  3. When you use the App service, we may collect certain information, including:

(1) information about your use of the App service, including history of use, and/or search; and/or

(2) technical data, including URL, IP address, web browser type, device type and its unique identification number, operating system, language, and time of your visit, and we also use cookie to improve our services and enhance user experience. 

 

  1. To properly provide you with the App service, you will be required to provide your account ID or personal contact information when using the App service, for example, Application to change account details, provision of users’ feedback, or participation in promotional activities.

 

Use of Personal Data

  1. The data collected under this Policy will be used as follows:

(1) The basic personal data you provide (such as your name) will be used for the purpose of member identification.

(2) Information about your use and technical data may be used for the purpose of improving the App service, and/or developing new services.

(3) We provide newsletter services and will send you marketing notices from time to time. If you do not wish to receive any newsletter or marketing notice, you can cancel the subscription service anytime by logging into your account. If you have any problem with the settings, you are welcome to contact our customer service anytime. 

  1. The data collected herein may be processed and/or used by our affiliates or businesspartners in and/or outside Taiwan. We will not use them for any other purposes unless the local laws provide otherwise, and will not disclose them to any third party without your prior consent, unless required by law due to national interests or for the purpose of facilitating law enforcement agencies’ investigations.

 

Management of Personal Data

  1. You are allowed to search, copy or change your own personal data. If you are not our member or we have not yet verified your membership, you are not allowed to search, copy, request for review, or change the member’s personal data and account services of our accounts. For requests made in circumstances other than those above, you would be required to provide your relevant personal data and written documentation as may be necessary to enable us to process your request.
  2. We would retain your personal data during you App membership period. You may request the use of your personal data be suspended. However, once the use is suspended or data is deleted, you will no longer be able to use the App service.
  3. We are entitled to refuse your request to change, delete or modify your personal data if such requests may be harmful to national interests, resulting in impediment to the execution of statutory duties by government agencies, or cause any prejudice to the material interests of the collecting agency or third party.

 

Security of Personal Data 

  1. We will provide all necessary technologies and measures to protect your personal data in order to safeguard your privacy.
  2. To avoid information leakage, you should keep your own personal data, account ID and password, etc. in safe custody. To avoid misuse of your personal data, you should log out or close the software or internet browser after using the App services, whether you are using your own personal computer or not.
  3. You agree to provide and use lawful information when using the App services and all such information does not infringe any third party’s rights, violate any third party’s agreement, or otherwise involve any illegal acts. If the use of the App services causes any third party’s loss, we are not liable for such loss unless it is caused by us intentionally or due to our gross negligence.

 

Amendment of Privacy Policy 

  1. We may update this Policy from time to time to comply with the relevant local privacy laws and regulations. When we make significant changes, we will make an announcement on our official website.
  2. This Policy constitutes part of the App Terms of Service. If you do not agree with any part of this Policy or any amended content, please stop using the App service immediately.
  3. If you have any questions regarding the Policy, please contact us at https://phrozen3d.com/pages/support-phrozen